{"id":328,"date":"2022-04-14T14:02:53","date_gmt":"2022-04-14T14:02:53","guid":{"rendered":"https:\/\/elementstulum.com\/terms-and-conditions\/"},"modified":"2023-04-05T17:50:48","modified_gmt":"2023-04-05T17:50:48","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/elementstulum.com\/es\/terminos-y-condiciones\/","title":{"rendered":"Terminos y Condiciones"},"content":{"rendered":"

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<\/div>[vc_custom_heading text=\u00bbT\u00e9rminos y Condiciones\u00bb font_container=\u00bbtag:h1|font_size:35|text_align:left|color:%234c4b4b\u00bb google_fonts=\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal\u00bb][vc_separator color=\u00bbcustom\u00bb align=\u00bbalign_left\u00bb border_width=\u00bb3″ el_width=\u00bb20″ accent_color=\u00bb#dcd3d0″]
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Pol\u00edticas de check in:<\/strong>
\nEl Check in es a partir de 15:00 P.M
\nEl Check out es antes de las 11:00 A.M
\nLa edad m\u00ednima para el check-in es de 18 a\u00f1os, debe presentarse un documento de identidad v\u00e1lido con fotograf\u00eda en el momento del check-in para verificar la edad.<\/span><\/p>\n

Pol\u00edticas de Mascotas:<\/strong>
\nNo se admiten mascotas ni animales<\/span><\/p>\n

Pol\u00edticas de Early check-in:<\/strong>
\nEn caso de early check-in antes de las 09:00 AM, se a\u00f1adir\u00e1 a la factura de alojamiento un cargo adicional del 100% de la tarifa de la habitaci\u00f3n por noche;
\n<\/span>En caso de early check-in de 09:00 A.M a 14:00 P.M un suplemento del 50% de la tarifa de la habitaci\u00f3n por noche se a\u00f1adir\u00e1 a su factura de alojamiento.
\n<\/span>Para las reservas directas, el servicio de early check-in<\/span> es gratuito.<\/span><\/p>\n

Pol\u00edticas de Late check-out:<\/strong>
\nEn caso de late check-out antes de las 15:00 pm un suplemento del 50% de la tarifa de la habitaci\u00f3n por noche se a\u00f1adir\u00e1 a su factura de alojamiento;
\n<\/span>En caso de late check-out despu\u00e9s de las 16:00 pm, se a\u00f1adir\u00e1 a su factura de alojamiento un cargo adicional del 100% de la tarifa de la habitaci\u00f3n por noche.
\n<\/span>Para reservas directas, el servicio de late check-out es gratuito.
\n<\/span>*El servicio de early check-in o late check-out est\u00e1 sujeto a la disponibilidad de las habitaciones, p\u00f3ngase en contacto con el establecimiento antes de la llegada para solicitar informaci\u00f3n.<\/span><\/p>\n

Pol\u00edticas de Garant\u00eda:<\/strong>
\nTodas las reservas \u00abno reembolsables\u00bb deben ser pagadas en su totalidad en el momento de la reserva utilizando cualquiera de las opciones de pago aceptables.
\n<\/span>*En caso de que la habitaci\u00f3n de un hu\u00e9sped deba ser pagada por la tarjeta de cr\u00e9dito de otra persona que no asistir\u00e1 al hotel, e<\/span>l titular de la tarjeta de cr\u00e9dito debe rellenar un formulario de preautorizaci\u00f3n que permita a Elements Tulum Boutique Hotel utilizar la tarjeta de cr\u00e9dito para los cargos especificados. <\/span>Un agente de reservas podr\u00e1 enviarle por correo electr\u00f3nico el formulario que desea rellenar a petici\u00f3n suya.
\n<\/span>Todas las reservas de \u00abcancelaci\u00f3n gratuita\u00bb deben estar garantizadas con una tarjeta de cr\u00e9dito (Visa, MasterCard o American Express) con fecha de vencimiento y c\u00f3digo de seguridad.
\n<\/span>*El hotel no realizar\u00e1 ninguna reserva a menos que est\u00e9 protegida por cualquiera de los m\u00e9todos anteriores. <\/span>Al hacer el registro de entrada, los hu\u00e9spedes pueden utilizar otra forma de pago aceptable para su alojamiento.<\/span><\/p>\n

Pol\u00edticas No-Fumadores:<\/strong>
\nPara garantizar a todos nuestros hu\u00e9spedes una estancia c\u00f3moda y por las normas de la ley mexicana, fumar est\u00e1 estrictamente prohibido en las habitaciones, vest\u00edbulo y pasillos internos, balcones de habitaciones y patios y el restaurante. Esta regla nos permite mantener altos est\u00e1ndares y ofrecer un servicio de calidad a nuestros hu\u00e9spedes. Esperamos su comprensi\u00f3n.<\/p>\n

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